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"Oh my God, I am so sorry. Is there anything I can do?"
"Thank you, honey. I want to pay this check and get right home. I need to be there for my daughter. She's frantic."
"I understand. Never mind the check. I'll take care of it. Just go and do what you need to do, okay? And please let us know what's happening. We will all be praying for you."
"Thank you, dear. Thank you very much."
_____
As Rita rounded the corner near her home, she saw her oldest daughter's car parked outside the house. She felt the fear starting to well up again and continued to breathe deep and low to release it. Pulling her car into her driveway, she said to herself out loud, "Rita, now more than ever your family needs you to be strong". Before she was out of the car, her youngest child, Lisa, came running from the house, crying hysterically. Behind her, Georgie, her oldest, followed, her eyes filled with tears. Rita threw her arms around both her girls. "Okay, okay. It's okay. Mom's here." Her voice was steady and reassuring. Breaking off her hug, Rita stood back and looked straight at her daughters and, with a tone meant to be obeyed, said, "Now let's stop all this crying business and get to work finding out if we even have anything to cry about". As they turned and headed back toward the house, tires could be heard squealing around the corner. "That will be your brother, I suspect," Rita commented without even looking around.-
Moments later, Pat, the middle child, flew through the front door and headed straight for Lisa. He threw his arms around his little sister. "How are you doing? You must be terrified. Do you know anything yet?
Lisa started to sob in her brother's arms. Mom answered for her. "She's doing as well as can be expected, and yes, we are all afraid, and no, we don't know a thing. I want you to go into the den and get on the Internet and see if you can get some kind of information out of Vale."
"You got it, Mom."
"Georgie, get your sister some Kleenex. Then I want you to go next door to the Boyd's and use their phone to contact the airline and the authorities in Vale. I want to keep this phone open in case someone needs to get through here. Here, take my calling card."
"Okay, Mom. Here you go, Lisa.
Lisa reached up and took the tissues from her sister, then burst out crying. "God, I'm so scared. Mom, what am I going to do? If they're ..." She couldn't finish her sentence. She was crying so hard she could hardly breathe.
Rita grabbed her daughter's arms and squeezed them as she looked into her eyes and, with a firm tone, said, "Excuse me, young lady! If there's one thing I've taught you in your 26 years, it's to try and stay in the moment and to stay with the facts. As long as we have no information, I want you to fill in all the blanks with good things. Okay?"
Lisa looked up at her mom and pushed back her tears. "I'm sorry, Mom. I'm just so scared."
"I know, honey. I know." Rita held her daughter, knowing too well the fear she felt. She had trouble holding back her own tears. "Now why don't you make us a pot of tea and I'll try to get some information."
Rita sat down at the kitchen table with pencil and pad while Lisa busied herself making tea. One thing Rita's years of teaching experience had taught her was that emergencies respond best to a systematic approach. So she started to list all the possible avenues of obtaining the information they needed. She also began to make a list of everyone who would need to be contacted should the worst have happened.
While Rita worked, she became aware of other voices in the house. In the next hour, more then fifteen people would arrive. Rita moved from person to person, consoling, thanking, encouraging and organizing. She was moved by the outpouring of helpfulness and love from so many people and so quickly. "How do they know? she wondered.
Rita was a physically strong woman, but the anxiety of not knowing and the high emotions all around her were starting to take their toll. She managed to keep her soft spoken and positive manner, but she was starting to fatigue, and it was becoming difficult to hold back her emotions.
Nearly another hour passed. Little bits and pieces of information were starting to come in from all directions. A news report here, a call from someone there. Little of it was of substance, and not a scrap of it was about Richard and the kids. The busy activity of people's initial efforts, the positive comments, the hugs and encouragement all started to settle into an uneasy quiet as more time passed.
Then from the back of the house, a shout Wahoo! All Right! Come here, everybody! Hurry, come here!" It was Pat calling. Everyone rushed towards the den. It was standing room only as a dozen people filed into the small room. "Look! Come here and look, Lisa. This e-mail message was sent nearly two hours ago and it's just now arrived." Everyone stared in silence at the message on the monitor.
Subject: Missed Flight
Date: Sat, 18 Jan 12:31:24 -0700 (PDT)
From: Richard <Richard@atlas.com>
To: ritaj@flash.net
Mom,
Heavy snow here. Missed our flight. We'll have to stay one more night. Phones aren't working right.
Please call Lisa. I'll contact you as soon as possible with our new arrival time.
Love,
Richard, Rich & Carla
Then, pandemonium, as a collective cheer filled the room. Hugs, tears, congratulations all around. Rita hugged each of her kids in turn.
_____
It was late in the evening, after everyone had left. The phone had stopped ringing. Pat and Georgie were home with their families, and Lisa was sound asleep in the extra room before Rita was able to sit alone and reflect on the day's happenings. She settled into her easy chair, and as an irresistible sleepiness fell over her, she congratulated herself, You did good today. Job well done. But that was just too close".
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